Privacy Policy
Welcome to IM Herbs. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.im-herbs.com.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- When you make a purchase or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through trusted gateways)
- b. Non-Personal Information
- We may also collect non-identifiable information such as:
- Browser type and version
- Device type (mobile/desktop)
- IP address
- Pages visited and time spent on the website
- This data helps us understand user behavior and improve your experience.
- 2. How We Use Your Information
- We use your personal information to:
- Process and deliver your orders
- Send order confirmations, updates, and support messages
- Respond to your inquiries or requests
- Improve our website, products, and customer experience
- Send promotional offers and newsletters (only if you subscribe)
- Comply with legal and regulatory requirements
- 3. How We Protect Your Information
- We use strong security measures to protect your data from:
- Unauthorized access
- Disclosure or alteration
- Destruction or misuse
- Your payment information is processed through secure, encrypted payment gateways, and we never store your full card details on our servers.
- 4. Cookies
- Our website uses cookies to enhance your experience.
Cookies help us remember your preferences, login details, and shopping cart items. - You can choose to disable cookies through your browser settings, but some features of the website may not function properly without them.
- 5. Sharing of Information
- We do not sell or rent your personal data to anyone.
We may share your information only with: - Service providers (e.g., courier or payment partners) to complete your orders.
- Legal authorities if required by law.
- All third parties we work with are required to keep your information secure and use it only for the purpose it was provided.
- 6. Email & Marketing Communications
- If you opt in to receive updates, we may send you promotional emails about new products, offers, or updates.
You can unsubscribe anytime using the “Unsubscribe” link in the email or by contacting us directly.
- 7. Your Rights
- You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing at any time
- To exercise these rights, please email us at [insert your email address].
- 8. Third-Party Links
- Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those third-party sites. Please review their policies separately.
- 9. Data Retention
- We keep your personal data only as long as necessary to:
- Complete your transactions
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- 10. Updates to This Policy
- We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated Effective Date.
Please review it periodically to stay informed about how we protect your information.
- 11. Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at:
-
IM Herbs
📍 Plot # R-18 Sector 10, North Karachi, Central North Karachi Town, Karachi, Sindh, Pakistan
📞 +92 312 1223340
- By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal data as described here.