Terms & Condition

Welcome to IM Herbs. By accessing or using our website www.im-herbs.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or purchasing any product.

1. General

By visiting our website or purchasing from us, you agree to comply with these Terms & Conditions. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or legally capable of entering a binding contract to use this website.

3. Products & Orders

  • All products shown on our website are subject to availability.
  • Prices and descriptions may change at any time without prior notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • An order confirmation email does not mean acceptance of your order — it simply acknowledges that we received it.

4. Payment

  • Payments must be made using the methods available on our website.
  • You confirm that the payment information you provide is accurate and that you are authorised to use it.
  • All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.

5. Shipping & Delivery

  • Orders are processed and shipped within the estimated delivery time mentioned at checkout.
  • Delivery timelines are approximate and may vary due to external factors.
  • Once the order is shipped, the risk of loss or damage passes to the customer.

6. Returns & Refunds

We aim to ensure customer satisfaction. Please refer to our Return & Refund Policy for details about returns, exchanges and refunds.

7. Use of Website

You agree not to misuse the website, upload harmful files, or attempt to gain unauthorised access to any part of the system. Any illegal use will result in suspension of access.

8. Intellectual Property

All website content — including text, graphics, logos, product images and design — is the property of IM Herbs and protected under copyright laws.
You may not copy, modify or use any material without written permission.

9. Disclaimer

  • Our herbal products are for general wellness purposes only.
  • They are not intended to diagnose, treat, cure or prevent any disease.
  • Please consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medication or have any medical condition.
  • Results may vary from person to person.

10. Limitation of Liability

IM Herbs shall not be held liable for any indirect, incidental or consequential damages arising from your use of the website or products purchased.
Our total liability will not exceed the price paid for the product in question.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use and protect your personal information.

12. Changes to Terms

IM Herbs reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our website means you accept those changes.

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Sindh.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

IM Herbs
📍 Plot # R-18 Sector 10, North Karachi, Central North Karachi Town, Karachi, Sindh, Pakistan
📞 +92 312 1223340
✉️ [insert email address]

By using our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.